At DamnLook, customer satisfaction and product quality are our top priorities. Please read this policy carefully before placing an order on our website.

❌ Order Cancellation

  • Orders can be cancelled only before the product is dispatched.
  • Once the order has been shipped, cancellation is not possible under any circumstances.

💳 Refund Policy

🚫 No-Refund Policy

DamnLook follows a strict no-refund policy on all products.
Refunds are considered only in exceptional cases, such as:

  • The product was not delivered to the customer
  • The product was lost in transit
  • An incorrect product was delivered
  • The product was damaged during shipping

All refund requests are subject to verification and approval by our team.

🔄 Refund Process (If Approved)

  • Approved refunds will be credited to the original payment method used at the time of purchase.
  • Refund processing may take 7–14 business days, depending on bank and payment gateway timelines.

📦 Return Policy

We stand by the quality of our clothing products. Returns are accepted only under the following conditions.

✅ Eligibility for Return

Returns are accepted only if:

  • The product is defective
  • The product is damaged
  • You received the wrong product

➡️ The return request must be raised within 24 hours of product delivery.

🔁 Return & Replacement Process

  • Once the return request is approved, the replacement process will begin within 2–3 business days.
  • After dispatch, the replacement product is usually delivered within 4–7 business days.

⚠️ Important Notes

Delivery or replacement timelines may be affected due to:

  • Courier or logistics delays
  • Weather conditions
  • Other unforeseen circumstances beyond our control

DamnLook is not responsible for delays caused by such external factors.